Mastering the Business Model Canvas

This Ebook was written to guide you step by step, in a way that feels simple, practical, and encouraging.

Communicate with Confident

A confident communicator is more likely to be heard and influential, leading to better career advancement, stronger relationships, and a more positive environment both at work and in personal life. Ch

Retailing Made Simple

Retail is not just about selling products, it's about understanding customers, creating value, and adapting to change. This eBook, Retailing Made Simple, was created to offer a practical and straightf

Mastering Service Quality and Customer Recovery

This eBook, Service Quality, Failure and Effective Recovery, is written to support university students and anyone interested in understanding service quality, especially those working in or studying t

GUIDING LIGHT: PATH AS A MENTOR

This e-book is born from my own experiences with moments that led to awards, recognitions, and most importantly, the growth of those I had the privilege to mentor. Behind every accolade lies a story o